After we receive your order, you will get a code that must be used for 3 video ad-type videos in basic quality and up to 30 seconds. We will deduct the difference from your card on file if additional services are chosen (such as add-ons, photos, or longer video duration).

All videos must be ordered by June 1st, 2023

You gain full ownership and may use all videos for your digital marketing needs. The majority of our clients use videos for social media ads.

You can highlight up to three products (one product per task).

No.

Usually, the turnaround time for videos is 7–12 days after the product is in the creator’s hands. Product delivery time may vary from time to time due to the shipping process.

A mashup is a video that combines different elements from several videos. This mashup will be created by the Billo motion graphics team from all three videos that you will get with this offer. See an example!

For the mashup, you don’t have to create a task. Our team will share it with you within 1-3 business days after all your videos are approved.

A task can only have one type of aspect ratio. However, if you wish to get videos in different aspect ratios, you can create separate tasks and choose the aspect ratio that you would like for each task.

In case you need videos for several products, please create a separate task for each product.

You can edit your tasks while they are saved as drafts.

Yes, you can select a different creator for each video.

To send a message to the creators who are working on your task, you can use the direct chat feature on the Billo platform.

You can find our Terms of Service here ➡️https://billo.app/terms-of-service/ 

and Billo Privacy Policy here ➡️ https://billo.app/privacy-policy/ 

No.

With this offer, you receive three basic-quality video ads of up to 30 seconds (plus a mashup). You cannot select a different video type. If additional services are chosen (such as add-ons, photos, or longer video duration), we will deduct the difference from your card on file. 

No, you cannot combine several discounts on one order.

Credit card only.

Find more advice and answers in our Help Center. If you still have questions, feel free to contact our customer support via live chat on the platform.