Credit packs and The TikTok Ultimate pack have a longer validity period of 1 year, starting from the date of purchase. For all other packs, the credits are valid for a period of 3 months, also starting from the date of purchase.

After placing an order, you will receive a promo code that should be entered when submitting tasks for videos and additional services included in your pack. The promo code will be displayed upon checkout. How to use promo codes?

Billo packs provide a convenient and cost-effective way to access a variety of video options. Whether you need eCommerce videos, TikTok content, or customized Shopify videos, our packs offer discounted prices and increased value. With packs, you can get more videos while paying less, allowing you to expand your content library and engage your audience effectively.

Credits must be fully used by the 30th of June, 2023.

FAQs Archive - Page 10 of 25

Q: Where can I see my balance?

To view your credit balance, simply go to your brand's Billo account and navigate to the "Tasks" section. There, you'll find a banner that displays your remaining credits.

Q: What packs can be used for?

Credit packs provide the flexibility to be used for any order on Billo, except for purchasing additional packs. On the other hand, our custom packs are specifically designed to cater to the specific video types, durations, and additional services outlined in the chosen pack structure.

Q: Can I provide a script?

No, you won’t be able to provide a script. Your selected creator will have creative freedom to share their honest feedback about your product.

Q: Can I see some examples of Honest review videos?

Yes, of course. You can see Honest review video examples here https://www.youtube.com/watch?v=8aTdbcdZcUw

Q: What is Honest review video?

Honest Review is a video type on Billo where a creator shares their experiences with your product and discusses its benefits and possible shortcomings.