You can edit your tasks when they are saved as drafts. Once a task becomes In review or active, you can no longer edit it.

After we receive your order, you will get a promo code that must be entered when submitting tasks for videos and additional services that correspond to your pack type. Once a pack is purchased, a 100% discount code will be issued, which must be used at every purchase on Billo until you run out of videos and/or content purchased in the pack. Pack is valid for 3 months after the day of purchase. You have to choose the exact content and editing types that are included in your pack, all the additional services can be bought by paying price added after Task creation.

FAQs Archive - Page 11 of 25

Q: What is a dedicated Account Manager?

Their purpose is to be your first point of contact and provide premium support. Within 24 hours of receiving your order, they will introduce themselves to you. Your dedicated manager will keep you up-to-date with all Billo processes and ensure your videos are delivered as fast as possible.

Q: I have more questions. How do I get help?

Find more advice and answers in our Help Center . If you still have questions, feel free to contact our customer support via live chat on the platform.