You can edit your tasks when they are saved as drafts or while they have In Review status. Once a task becomes active, you can no longer edit it.

Credits must be fully used by the 31st of January, 2023.

Once a Jumpstart pack is purchased, a 100% discount code will be issued, which must be used at every purchase on Billo until you run out of credits or before the 31st of January, 2023 . You can choose any video types you like, but to maximize your credit, we suggest choosing our recommended structure.

FAQs Archive - Page 16 of 25

Q: Can I contact my creators?

To send a message to the creators who are working on your task, you can use the direct chat feature on the Billo platform.

Q: What is a dedicated Video Project Manager?

Their purpose is to be your first point of contact and provide premium support. Within 24 hours of receiving your order, they will introduce themselves to you. Your dedicated manager will keep you up-to-date with all Billo processes and ensure your videos are delivered as fast as possible.