Payments are made to your Paypal account. Make sure you’ve entered the correct Paypal address to the Payment info section in the app.

The payout for content is cleared every two weeks for all the content units that are approved by the payment day. Payments are made to your Paypal account, so make sure to update your profile with your Paypal information.

FAQs Archive - Page 17 of 21

Q: What is an Explainer video?

It is a video that explains how your products work or how they should be used. Video usually includes closely showing the product, steps on how to use it or showing it in use, and voiceover.

Q: What is a dedicated Video Project Manager?

Their purpose is to be your first point of contact, help you launch tasks, provide premium support, make recommendations when selecting creators, and ensure that your videos are delivered on time.

Q: How many days do I have to create a video?

You need to make a video in 3 days after the product is delivered to you.

Q: Do I need to return a product after my video was approved?

In 99% of the tasks, you don’t need to return the product. It is yours after your video was approved. Only in some tasks, you can be asked to return the product, however, this will be mentioned in the task description and you will receive the return label inside the package together with a product.