Billo Terms of Service for Creators

Effective Date: 29 August, 2025

Thank you for joining Billo (“Billo,” “we,” “us,” or “our”). These Terms of Service for Creators (“Creator Terms”) set out your rights and obligations as a content creator (“Creator,” “you,” or “your”) when accessing and using Billo’s website, mobile application, or other services (collectively, the “Platform”).
By registering as a Creator, submitting content, or otherwise using the Platform in a Creator capacity, you acknowledge that you have read, understood, and agreed to these Creator Terms. If you do not agree, please do not use the Platform.

1.1 Billo operates an online marketplace that brings together brands (“Brands”) seeking user-generated video content (“Content”) and creative services (“Services”) with Creators capable of producing and delivering them. Services include, for example, the production, publication, or distribution of digital content across various channels. We refer to both Content and Services – including any outputs, results, or deliverables arising from the Services – as “Deliverables”.

1.2 We provide the digital infrastructure for listing Orders (as defined below), coordinating logistics, and facilitating payment, but we are not a direct party to the contract or negotiations between Brands and Creators.

1.3 Please note that although you can use our Platform to offer Deliverables, Billo is not the purchaser of Deliverables. The entity requesting and purchasing your Deliverables is the Brand, whose identity you will see in the Order description or listing. Any agreement to create and provide Deliverables is made directly between you and the Brand, with Billo simply facilitating the process as an intermediary.

1.4 We disclaim any liability for these separate dealings, even though we offer support to make the process smoother.

For payment-related activities on the Platform, Billo acts as an authorized agent of the Brands. This means we collect funds from the Brand and coordinate transfers as instructed by the Brand. By doing so, we rely on the agent exception under the relevant EU Payment Services Directive (“PSD2”) and do not provide independent payment services. Our role is limited to facilitating payments and ensuring that the sums owed to Creators are transferred once the Brand has authorized or released them. We do not hold or use these funds for our own purposes beyond what is necessary to complete the transaction.

3.1. Age and Capacity. You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into legally binding contracts to participate on the Platform as a Creator.

3.2. Geographic Eligibility. At this time, registration as a Creator on the Platform is available only to individuals who are physically located in the United States, Canada, the United Kingdom, or Australia. This limitation is based on operational, legal, and market considerations and may be updated at our discretion. We may request proof of your residency or location (such as government-issued identification or utility bills) to verify eligibility.

3.3. Prohibition of Affiliation with War Crimes, Aggression, or Genocide. We reserve the right to refuse registration, deny participation, suspend, or terminate access to the Platform for anyone who, in our reasonable judgment, supports, endorses, trivializes, denies, or otherwise attempts to justify war crimes, acts of aggression, or genocide, or who is affiliated with regimes or organizations credibly accused of such conduct. This includes both active participation and public statements of denial, justification, or glorification of such acts, as well as affiliations with entities subject to international sanctions or legal proceedings for violations of international humanitarian law.

3.4. Platform Access Limitations. We reserve the right, in our sole discretion, to refuse registration or to limit your ability to apply for certain Orders. This may occur for a variety of legitimate business reasons, including (but not limited to) geographic considerations or supply-demand imbalances on the Platform. For example, if we determine that a significant number of Creators are already active in your region or that Brand demand in that market is insufficient, we may restrict a new Creator onboarding or limit access to specific Orders. These decisions are made to ensure a fair, balanced, and sustainable marketplace for all users and do not imply any wrongdoing on your part.

3.5. Acting on Behalf of a Legal Entity. If you register or use the Platform on behalf of a company, organization, or other legal entity (the “Entity”), you represent and warrant that you are duly authorized to bind that Entity to these Creator Terms and to act on its behalf in all matters relating to the Platform, including entering into agreements with Brands. You confirm that all information provided about the Entity is accurate, complete, and kept up to date, and that all actions taken through your account comply with applicable laws and the Entity’s internal authorization procedures. We may request proof of your authority or of the Entity’s legal status at any time. If your account is used by multiple employees, contractors, or team members, you are fully responsible for all activity performed under that account, including compliance with these Creator Terms. You must ensure that each user is properly authorized and trained to act on your behalf.

3.6. Account Creation and Accuracy of Information. When you register, you agree to provide accurate, up-to-date information and to keep your profile current. We rely on this information to be correct when we perform our obligations or exercise our rights, and we disclaim liability for any harm that may result from incomplete or inaccurate details in your account.

3.7. Security of Account Credentials. You are responsible for safeguarding any data or credentials (such as passwords) that allow access to the Platform or related services. Do not share this information with others. All actions taken using your login details are considered your responsibility, and you accept liability for any obligations or damages arising from unauthorized use. If you suspect misuse or unauthorized access to your account, please notify us immediately.

4.1 Orders. An “Order” is any Brand request or engagement for the creation and/or delivery of Content and/or the provision of Services via the Platform. An Order may originate (i) from a Brand posting a request on the Platform (“Offer”) for Content and/or Services, or (ii) from a Brand selecting Services from your self-listed service catalogue. Each Order will include project-specific requirements such as product details, desired content type and format or service scope, creative direction, performance parameters, delivery timelines, and the applicable fee (“Order Fee”) payable to you upon successful completion and acceptance.

4.2 Order Availability. You can browse active Offers and apply to those that align with your interests or expertise. In addition, Brands may invite you to apply for an Offer. Brands and/or Billo will evaluate Creator profiles and decide whether to assign the Offer. Separately, you may list your own Services on the Platform with descriptions, performance parameters, and prices you set yourself, which Brands can browse and purchase directly.

4.3 Engagement and Instructions. Once an Offer is assigned to you or a Brand selects your listed Services, you will receive all necessary instructions, including product shipment details, creative or service guidelines, timelines, and deadlines. Physical products may be shipped directly by the Brand or through Billo’s logistics partners. You are responsible for following all the instructions provided accurately to ensure timely and compliant delivery.

4.4 Binding Agreement. A binding contract is formed between you and the Brand either (i) when the Offer is assigned and instructions are submitted, or (ii) when the Brand confirms the purchase of your listed Services. The applicable Order details – including specifications, performance parameters, deadlines, compensation, and any additional instructions – constitute the full terms of such contract.

4.5 Submission and Revisions. You must deliver your completed Content and/or perform the agreed Services (i) in accordance with the instructions in the Order, and (ii) by the specified due date or any other agreed timeline. The Brand may request revisions consistent with the agreed scope, provided such requests are reasonable, clearly communicated, and do not introduce new requirements or material changes. You agree to cooperate in good faith on any minor revisions.

4.6 Completion. Once the Brand approves your final Content and/or confirms that the Services were satisfactorily performed, the Order is marked as completed. Upon approval, you become eligible for payment in accordance with Section 5.

5.1. Order Fee. Each Order includes an Order Fee, which you agree to accept as full compensation for your work when you apply. This payment covers the production and delivery of your Deliverables, any standard revisions, and the rights granted to the Brand (as set out in Section 7).

5.2. Payment Processing. Payments are issued twice per month (mid-month and end of month) for all approved Deliverables up to the applicable cutoff date. Currently, PayPal is the only supported payment method, and payments will be sent to the PayPal account listed in your account. You are responsible for ensuring that your PayPal details are accurate and up to date. Please note that transaction fees, currency conversions, or limitations imposed by PayPal are your sole responsibility, and may affect the final amount received.

5.3. Packs. Some Orders may be paid using Packs purchased by the Brand. In such cases, the Order Fee payable to you will be allocated and disbursed by Billo based on the Brand’s Pack balance and the agreed Order terms. Your entitlement to the full Order Fee is unaffected by the Brand’s choice of payment method.

5.4. Taxes and Withholding. You are responsible for reporting and paying any taxes, duties, or other fees that may apply to your earnings. We may withhold amounts as required by law and remit them to the appropriate authorities. You must provide a valid VAT (if any), tax identification number, or any other relevant fiscal information if required for compliance or invoicing. We may offer invoicing tools for your convenience but do not provide legal or tax advice and are not liable for any failure by you to comply with tax or regulatory obligations.

5.5. Payment Disputes. If you believe there is an error in your payment or that the Brand withheld approval unfairly, notify us at [email protected] without undue delay. We will investigate in good faith as an intermediary to help identify any issues. However, the Brand remains solely responsible for payment and Billo assumes no responsibility for the Brand’s performance or any non-payment.

6.1. Lawful and Compliant Deliverables. All Deliverables you provide must comply with applicable laws and industry regulations. This includes consumer protection, intellectual property, and advertising laws (e.g., influencer disclosure rules in your country).

6.2. Notice and Action. Billo maintains a notice-and-action system to address potentially illegal content, in line with the DSA. If we receive valid notice that your content is illegal or seriously violates these Creator Terms, we may remove it or restrict access while we investigate. We will notify you if it is feasible, and you may appeal if you believe our decision was incorrect. All the procedures outlined in Section 11 (Suspension of Access), including notice and appeal rights, also apply.

6.3. Conduct and Reputation. You agree to act professionally, ethically, and respectfully in all interactions on and off the Platform, including through your personal social media accounts and public-facing communications. You must refrain from any behavior – past or present – that could reasonably be seen as offensive, discriminatory, harmful, or damaging to the reputation of Billo, any Brand, or the Creator community. We reserve the right to take appropriate action, including suspension or termination, if we become aware of conduct that violates this standard, regardless of when it occurred.

6.4. No Affiliation with Union Agreements. Creator acknowledges that Billo is not a signatory to any collective bargaining agreement with any union, guild, or collective management organization, whether domestic or foreign. All Deliverables provided via the Platform shall be rendered on a non-union basis, unless explicitly stated otherwise in the Offer. If the Deliverables become subject to a collective bargaining agreement, you consent to all uses permitted under such agreement, including any extensions or reuses. All minimum rates, use fees, residuals, or required contributions may, to the extent permitted by law, be credited against the Order Fee and calculated at no more than applicable minimum scale. Any additional amounts that cannot be offset are solely the Creator’s responsibility.

7.1. Assignment of Rights. Unless you and the Brand explicitly agree otherwise, by submitting any Deliverables on the Platform, you irrevocably assign and transfer to the Brand all rights, title, and interest in and to any Intellectual Property Rights in the Deliverables worldwide, effective upon the Brand’s acceptance of those Deliverables. “Intellectual Property Rights” means all existing and future rights of any kind, anywhere in the world, including (but not limited to) copyright (including moral rights where waivable), performer’s rights, trademarks, service marks, trade names, domain names, design rights, rights of publicity, image or likeness rights, patents, database rights, and any similar or equivalent rights, whether registered or unregistered. It also includes any rights to apply for, register, or enforce such rights.

7.2. Scope of Rights. Unless otherwise stated in an Order or agreed upon in writing between you and the Brand, the Brand’s assigned Intellectual Property Rights include (but are not limited to) the Brand’s ability to:

1. edit, format, adapt, translate, rearrange, or otherwise modify the Deliverables in any way they see fit;
2. use of your image, name, voice, likeness, and any other personal attributes, as well as the identity of any third party appearing in the Deliverables;
3. communicate or distribute the Deliverables to the public in all languages and in any media, whether existing now or created in the future, including online paid media (such as digital advertising), online owned media (such as a Brand’s website), social media channels, and any earned media or public relations activities.
4. share, comment upon, or repost the Deliverables on all media and communications channels.
5. reassign or license the Deliverables to any other person or entity, and create any modifications, adaptations, or derivative works.

7.3. Moral Rights. To the maximum extent allowed by law, you hereby agree to transfer or waive any moral rights (such as the right of attribution or the right to the integrity of your work) that you may hold in the Deliverables. Where applicable law does not permit the transfer or waiver of these moral rights, you agree that you will not exercise or enforce those rights in connection with the Brand’s lawful use, modification, or adaptation of the Deliverables as described in these Creator Terms. This means, for instance, that you will not assert credit, object to modifications by the Brand, or otherwise interfere with the Brand’s use of the Deliverables in the ways contemplated by this agreement.

7.4. Restriction on Re-Posting. You agree not to post, publish, or otherwise share the Deliverables (in whole or in part) on your own channels or any other platform without the Brand’s prior written consent. Your right to use or display the Deliverables independently ends upon uploading them to the Billo Platform or submitting them to the Brand, whichever occurs first.

7.5. Exclusivity. The Brand may include in its Offer a requirement that you refrain from producing or providing Deliverables for competing products, services, or entities for a defined period and/or scope. If you accept such an Offer, you agree to comply with all specified exclusivity, non-compete, or brand separation terms as stated therein.

7.6. Limited License to Billo. You acknowledge that, to operate the Platform and facilitate Orders, Billo may need to host, store, modify, or display your Deliverables. Accordingly, you grant us an irrevocable, non-exclusive, royalty-free, paid-up, worldwide license to use, reproduce, display, distribute, modify, and communicate the Deliverables – whether in full or in part – on the Platform or in promotional materials, solely as necessary to provide and/or promote our services. This includes the right to sublicense such rights to service providers, affiliates, and technical partners strictly as necessary to support the Platform’s functionality and performance. This license applies only to use cases related to Platform infrastructure, your portfolio visibility, internal training, marketing materials, case studies, and promotional campaigns that highlight how the Platform works. It does not grant us the right to resell or distribute the Deliverables outside the context of Platform-related services or marketing, unless separately agreed in writing. This license ends upon the earlier of (i) transfer of the Intellectual Property Rights to the Brand or (ii) removal of the Deliverables from the Platform (subject to lawful retention).

7.7. Use of Brand Materials. If a Brand provides you with materials (such as logos, images, text, or music) for use in the Deliverables, you may use those materials exclusively for the purpose of creating and delivering the requested video. You receive no ownership interest or license beyond what is needed to produce the Deliverables, and all goodwill arising from the use of the Brand’s trademarks remains with the Brand.

7.8. Platform IP. All intellectual property related to the Platform – like software, designs, or marks – belongs to Billo or its licensors. You do not gain any right or license to use Billo’s IP beyond what is necessary to fulfill your obligations under these Creator Terms.

7.9. You acknowledge and agree that Billo may (i) pull and collect performance data relating to Deliverables you post or that are distributed under an Order from any websites, platforms, or social networks where they appear, including but not limited to views, clicks, likes, shares, and other interactions; (ii) aggregate and anonymize such performance data (including across your accounts) together with data from other Brands and Creators for the purposes of building industry benchmarks, producing trend reports, and training or improving Billo’s models; (iii) use the aggregated or anonymized data to train, fine-tune, and validate Billo’s AI models that predict creative performance, recommend Creators, or optimize media-buying strategies and create improved production benchmarks; and (iv) generate AI-derived creative variations or derivative insights based on your Deliverables and campaign performance data.

Sometimes, Billo may purchase your Content directly, rather than simply connecting you with another Brand. In that scenario, Billo assumes all the rights, obligations, and benefits normally held by the “Brand” under these Creator Terms, and you assign or license to Billo any Intellectual Property Rights you would otherwise grant to a Brand (see Section 7). The warranties and representations you make (including those in Section 10) also extend to Billo, and we become a direct party to the contract for that specific purchase. Additionally, the indemnification provisions in Section 10.5 fully apply, ensuring that Billo is covered against any claims, losses, or liabilities tied to your Content or breach of these Creator Terms. In return, Billo pays the agreed project fee and is responsible for fulfilling Brand-like obligations. However, we do not guarantee any minimum usage or display of your Content, nor do we promise any particular outcome or commercial success from it.

9.1. Confidential Information. In some Orders, you may receive confidential or proprietary information from Billo or the Brand (such as unreleased products, internal marketing strategies, or special discount codes). You agree to keep such information secret and use it solely for completing the Order. This obligation continues after the Order is completed and survives termination of these Creator Terms.

9.2. Privacy and Data Protection. Billo’s Privacy Policy governs how we collect, process, and share your personal data in compliance with data protection laws (such as GDPR). By using the Platform, you confirm that you have reviewed and understood our Privacy Policy. However, once a Brand receives or processes your personal data – whether through your profile, Order requirements, or any other means – how the Brand uses that data is its own responsibility and may be subject to the Brand’s privacy policy or relevant laws. Billo is not responsible for a Brand’s handling of personal data or any consequences that arise from a Brand’s data practices.

10.1. Your Warranties. By submitting the Deliverables or performing Services under an Order,, you represent and warrant to the Brand and to Billo that:

1. Non-Infringement: You have obtained all necessary rights and permissions for every element in the Deliverables (including images, footage, music, and text) so that it does not infringe or violate any third party’s intellectual property or proprietary rights.
2. Privacy and Publicity: You have secured any required consents from individuals appearing in or identifiable through the Deliverables (including their name, image, or likeness) and are not infringing anyone’s privacy or publicity rights.
3. Legal and Regulatory Compliance: The Deliverables comply with all applicable laws and regulations, including advertising and consumer protection rules, and does not include unlawful, misleading, or otherwise prohibited material.
4. Accuracy and Truthfulness: Any statements or representations made in the Deliverables about a Brand’s product or service are truthful and not misleading under relevant consumer protection or advertising laws.
5. No Affiliation with Union Agreements: You further acknowledge the obligations in Section 6.4 regarding non-union Deliverables.

10.2. Disclaimer of Warranties. We provide the Platform “as is” and “as available,” without any express or implied warranties. We do not guarantee uninterrupted or error-free operation, security, or that the Platform will meet your expectations. We make no promises about the accuracy or completeness of Order details, Brand instructions, or other content, and we do not guarantee any particular volume of Orders or earnings.

10.3. Brand Responsibility. Billo is not responsible for the actions or commitments of any Brand. We do not guarantee that a Brand will enter into a contract, approve your Deliverables, make payment, or fulfill any obligations. Your agreement is with the Brand directly, and Billo is not liable if the Brand cancels, breaches terms, or misuses your Deliverables.

10.4. Limitation of Liability. To the maximum extent allowed by law, we are not liable for any damage or loss you may experience when using the Platform or services. This includes – but is not limited to – loss of time, income, opportunities, data, reputation, or business, whether the damage is direct, indirect, incidental, or consequential. This applies even if we were advised that the damage could happen. If any liability on our part cannot be excluded under applicable law, our total responsibility to you (and any third party acting through you) will be capped at EUR 500 in total, regardless of the number of claims.

10.5. Indemnification. You agree to fully indemnify and hold harmless Billo, the Brand, and their respective affiliates, directors, officers, employees, agents, successors, and assigns from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of or related to your use of the Platform, your Deliverables, or your breach of these Creator Terms. This includes, but is not limited to, claims relating to intellectual property infringement, violation of privacy or publicity rights, breach of warranties, non-compliance with applicable laws, failure to obtain necessary permissions or consents, or any dispute between you and a third party. You agree to cooperate with any defense efforts and not to settle any claim without prior written consent.

11.1. Grounds for Suspension. We may suspend or restrict your account, Deliverables, or Platform access if we believe you have violated the law, these Creator Terms, or Billo’s policies, or if suspension is necessary to protect our users, the public, or the Platform’s integrity. This includes, but is not limited to, situations where you:

1. Breach these Creator Terms,
2. Made any representation or warranty under these Creator Terms that was untrue or misleading when made, or that subsequently became untrue or misleading,
3. Frequently provide clearly unlawful Deliverables,
4. Repeatedly fail to perform Services in accordance with the agreed scope or timelines without reasonable justification,
5. Abuse the Platform or its community features (e.g., making clearly unfounded posts or complaints),
6. Refuse to provide requested information necessary to verify your eligibility, including as outlined in Section 3,
7. Provide fraudulent, false, incomplete, or misleading information when registering or using the Platform,
8. Jeopardize or risk the security or proper functioning of the Platform,
9. Threaten our legitimate interests or the interests of Brands, other Creators, or third parties,
10. Prompt us to act upon a request by competent authorities or legal obligations,
11. Engage in behavior – whether on the Platform, on social media, or in any public setting – that, in our reasonable judgment, damages or risks damaging Billo’s or a Brand’s reputation, violates basic standards of ethics or decency, or undermines trust in the Creator community,
12. Express support for, participate in, or deny the existence of war crimes, acts of aggression, or genocide, or engage in public conduct that glorifies such crimes or undermines their recognition,
13. Engage in other conduct for which these Creator Terms explicitly allow termination or restriction.

11.2. Notice Before Action. Unless urgent circumstances make it impractical, we will give you advance notice, explain the reason for our decision, and – when feasible – offer you a chance to correct the issue before taking action.

11.3. Your Right to Appeal. You have the right to appeal our decision by contacting [email protected]. We will review your appeal in good faith and, if we find the termination or suspension was made in error or is no longer necessary, we will promptly restore your account or access.

11.4. Duration of Restrictions. We may keep any restrictions in place until the reasons and consequences for imposing them (e.g., harmful content) have been resolved or removed. After that, we may either resume providing services to you or choose to terminate these Creator Terms outright.

12.1. Term. These Creator Terms remain in effect as long as you have a Creator account or otherwise use the Platform in a Creator capacity.

12.2. Termination by You. You may close your Creator account at any time by contacting [email protected]. If you have outstanding Orders, you remain responsible for completing them or settling any related fees or obligations.

12.3. Termination for Cause. If we believe you have seriously violated these Creator Terms, engaged in illegal or fraudulent conduct, or caused risk or harm to Billo, Brands, other users, or the public, we may terminate your account immediately and without notice. All the grounds and procedures outlined in Section 11 (Suspension of Access), including notice and appeal rights, also apply to termination.

12.4. Termination for Convenience. We may also choose to end your access to the Platform and terminate the Creator Terms for any reason – or no reason – by giving you at least 30 days’ prior written notice. During the notice period, you may complete any active Orders unless we instruct you otherwise.

12.5. Effects of Termination. Upon termination of your Creator account (whether by you or us):

1. Loss of Access: Your account is deactivated, and you immediately lose access to the Platform’s Creator features, including your profile, any associated data, and tools for new Orders.
2. Data Deletion: We remove or anonymize your personal information from the Platform, unless we are legally required or have a legitimate business reason to retain it (for example, record-keeping or ongoing dispute resolution). Any Deliverables already transferred to a Brand remain under that Brand’s ownership and control.
3. Ongoing Obligations: Any commitments made to Brands before termination still stand. If you have pending Orders, unresolved fees, or other responsibilities, you must fulfill them according to these Creator Terms or your separate agreements with the Brand.

We aim to resolve any disagreements fairly and efficiently. This Section explains how to dispute our decisions, seek out-of-court resolutions, exercise consumer rights, and take legal action if necessary.

13.1. Internal Complaints and Disputes About Our Services. If you disagree with how we provide services, or with our decisions to restrict, block, or terminate your account, remove or modify your Deliverables, suspend services, deny you a new account, or impose any other restriction, you have six months from the date you became aware of the decision to file a complaint. Please email [email protected], including sufficient details (such as links, files, screenshots) to help us understand the issue. If we need more information, we will let you know and extend the time to respond accordingly.

13.2. Our Investigation. Once we have the information we need, we will review your complaint in a timely, fair, and impartial manner. We will notify you of our decision within 15 business days. If we find your complaint is justified, we will reverse or amend the decision in question.

13.3. Out-of-Court Dispute Resolution. If you disagree with our final decision, you may use an out-of-court dispute resolution mechanism. You can choose any certified Alternative Dispute Resolution (ADR) body from the list at https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2. ADR provides another way to resolve disputes without going to court.

13.4. Additional Consumer Dispute Options. If you are acting as a consumer (i.e., using the Platform for non-commercial purposes), you may contact your local consumer rights authority for guidance. In Lithuania, for example, you can reach the State Consumer Rights Protection Service at www.vvtat.lt, or submit a complaint via the European Commission’s Online Dispute Resolution platform at http://ec.europa.eu/odr.

13.5. Right to Go to Court. None of the out-of-court options described above limit your right to seek legal remedies through the courts if you believe your rights have been violated.

13.6. Governing Law. These Creator Terms are governed by the laws of the Republic of Lithuania, without reference to conflict-of-law principles.

13.7. Jurisdiction. Any legal action or proceeding related to these Creator Terms will be brought exclusively in the courts of the Republic of Lithuania, unless otherwise required by mandatory local law.

14.1. Reporting Illegal Content. We want to keep the Platform safe. If you come across content you believe is illegal, please let us know by using the reporting tools we provide. Include a direct link to the content, explain why it might be illegal, and share your name, contact details, and any relevant information. Only use this option if you truly believe the content violates the law.

14.2. Our Review Process. In line with legal requirements and our own procedures, we will review the reported content to decide if it’s indeed illegal. If we conclude it is, we’ll take the necessary action, such as removing or disabling access to the content. If you provide your contact information, we’ll confirm we’ve received your report and later inform you of our decision.

For a period of twelve (12) months following the later of (i) the completion, cancellation, or expiration of an Order, or (ii) your last communication with a particular Brand, you agree that you will not solicit, accept, or perform any work for that Brand (or its affiliates or agents) outside the Billo Platform where such work is the same as, similar to, or of a similar nature or purpose as the Deliverables provided under the Order.

16.1 We ensure that any advertising on the Platform is clearly labeled and easily identifiable as such. When ads are personalized, we will make it clear who is placing the advertisement, who is paying for it (if different), and provide key information about the main parameters used to select the ad. Where possible, we will also explain how to adjust these parameters so that you understand and can influence how your ads are personalized.

16.2 You are responsible for ensuring your Deliverables comply with all applicable advertising, consumer protection, and disclosure regulations in your and the Brand’s jurisdictions. This includes using appropriate tags or labels such as “#ad,” “#sponsored,” or equivalent terms required by applicable advertising, consumer protection, or influencer marketing laws in your country and in the Brand’s jurisdiction. You must clearly and conspicuously disclose your commercial relationship with the Brand in any Deliverables you create under an Order. You must also comply with disclosure tools and branded content policies on any third-party platform where the Deliverables is published (e.g., TikTok’s branded content toggle, Instagram’s partnership label). You may not accept or follow any instructions from a Brand to hide, obscure, or misrepresent the nature of your relationship. If you are pressured to do so, you must report this immediately to Billo at [email protected]. Any failure to disclose your relationship properly may result in account suspension, legal liability, or removal from the Platform.

We may, at any time and without notice, change or discontinue any part of the Platform or its services, including features, content, and payment methods, if we decide it is necessary. During necessary maintenance or other preventative work, we can limit or suspend access to your account and the Platform, and we may provide notice through a general message on the Platform.

We may amend these Creator Terms from time to time. We will post any new version on the Platform with an updated “Effective Date.” Your continued use of the Platform after any changes become effective indicates your acceptance of the revised Creator Terms. If you do not agree, you must stop using the Platform.

We further reserve the right, but are not obligated, to monitor your activities on the Platform to prevent breaches of these Creator Terms or the law, protect our rights and those of our users, and ensure the proper performance of all obligations. If we deem it necessary, we may unregister you, delete or edit your data, and take any other actions to safeguard the Platform and its users.

20.1. Entire Agreement. These Creator Terms constitute the entire agreement between you and Billo concerning your role as a Creator, superseding any prior or contemporaneous agreements or understandings.

20.2. Severability. If any part of these Creator Terms is held invalid, the rest remains enforceable.

20.3. No Waiver. A delay or failure to enforce any provision does not waive our right to enforce it later.

20.4. Assignment. You may not assign or delegate these Creator Terms without Billo’s written consent. Billo may assign or transfer these Creator Terms freely to an affiliate or as part of a merger, acquisition, or sale of assets.

20.5. Notices. We may provide notices to you via email, account notifications, or other reasonable means. You are responsible for keeping your contact details current.

For questions or concerns about these Creator Terms, please reach out to us at:
[email protected]