You can edit your tasks while they are saved as drafts .

A mashup is a video that combines different elements from several videos. This mashup will be created by the Billo motion graphics team from all three videos that you will get with this offer. See an example!

FAQs Archive - Page 14 of 25

Q: Can I contact my creators?

To send a message to the creators who are working on your task, you can use the direct chat feature on the Billo platform.

Q: Can I choose multiple aspect ratios for one task?

A task can only have one type of aspect ratio. However, if you wish to get videos in different aspect ratios, you can create separate tasks and choose the aspect ratio that you would like for each task.

Q: How do I create a task for a mashup?

For the mashup, you don't have to create a task. Our team will share it with you within 1-3 business days after all your videos are approved.

Q: How long does it take to get a video?

Usually, the turnaround time for videos is 7–12 days after the product is in the creator's hands. Product delivery time may vary from time to time due to the shipping process.