Customer Support Specialist
Customer Support & Automation Specialist, Night Shift 10 PM – 7 AM (GMT+8)
Billo is sure that excellent service is the new cool: be part of our team and show it to the world! 🚀
You’re striving for success, are good at solving problems, love to communicate with others, have analytical thinking and great organizational skills? YES, PLEASE – WE WANT YOU! 🤩
We expect you to:
- Be fluent in English (C1)
- Have a proactive attitude and strong ownership of your work
- Have outstanding customer service skills and dedication to providing exceptional customer support via text
- Be organized and have a performance-oriented mindset
- Have strong attention to details
- Enjoy chatting with customers
- Focus on quality
- Have analytical skills to solve problems
- Be hungry to learn
If the feeling is mutual, we offer:
- A growth-oriented tribe. We value health, awareness, consciousness and enjoy being Human
- Position in one of the fastest-growing startups in Lithuania
- Freedom to work from your home in Manila
- 20 paid annual vacation days to recharge, additional days off on Lithuanian Public Holidays
- Karma points! Cash out rewards like a PS5, a Kindle, or anything you like by supporting your teammates
Time required:
Full-time position. 10 PM – 7 AM (GMT+8 time zone) / 4pm – 1am (GMT+2 time zone)
Location:
- Remote in Manila only (Applicants from other locations will not be considered)
Salary:
- 900 EUR/month gross
If interested, answer the questions below & send your LinkedIn URL or CV to:
(Applications received differently will not be considered, only applicants selected will be informed within 7 days from application time)
Can’t wait to hear from you!
Questions:
- Why do you think Billo and this position would be a good fit for you?
- Respond to this client: “My laptop is not finding my bluetooth speaker. What would you recommend I do?”
