Billo Refund Policy

Last updated: 20 March, 2024

You are eligible for compensation if you are not able to select a creator within 30 days of your task creation.

No compensation can be granted after the above-mentioned 30-day period. 

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ADDITIONAL TERMS FOR PACK PURCHASES:

• All Packs expire 12 months after purchase date, unless specified differently in our sales message to you and cannot be used nor refunded after this period expires.
• Billo’s refund policy applies to pack purchases. 
• In case of a refund, we will refund the monetary amount of the remainder of the purchased pack but not the value provided. A 25% administration fee will be deducted.

Check Pack expiration policy for more information.

If you have any questions, reach out to us by sending a message to [email protected].