Trail Hound
Dog products store drives ad performance and sales using Billo
Trail Hound achieves a boost in conversions with Meta-ready video ads as it aims to excel in a competitive market.
- Boosted ROAS and total sales after starting to use Billo videos
- Increased online presence using authentic user-generated content
Industry
Home & Lifestyle
Performance platforms
Meta
Company type
Brand
Billo’s been a nice place to go where you know the content it's going to be good and you have options, you have people that basically interview for jobs and you get to make a more educated choice on people who are genuinely excited to work with your brand.
Trail Hound Pet Supply Co, spearheaded by its founder, Don O’Hair, embarked on a strategic initiative to incorporate user-generated content (UGC) into its marketing efforts for the pet and outdoors industry.
Recognizing the need for authentic reviews and product videos, Trail Hound turned to Billo to enhance its new product lines on platforms such as TikTok and Meta.
Challenge
Increasing online presence with authentic videos
The drive to seek out a video ad/UGC creation service was motivated not by challenges but by a strategic decision to enrich the company’s online presence with authentic customer testimonials and product demonstrations. The objective was clear: to leverage UGC to bolster the brand’s reputation and product appeal.
Implementation
Seamless integration into marketing workflow
Implementing Billo’s service into Trail Hound’s workflow was straightforward, with initial challenges related to product setup being quickly resolved. The experience underscored Billo’s value in facilitating the creation of UGC, a crucial element in today’s eCommerce landscape.
Positive outcomes
Showcasing new products through diverse content
Trail Hound’s engagement with Billo yielded a pragmatic realization: while UGC is essential for eCommerce success, the impact of the videos on ad performance and ROI was not as significant as anticipated. This experience highlighted the complexities of leveraging UGC in marketing campaigns and the variability in content effectiveness.
Enhanced online presence: Trail Hound Pet Supply Co successfully enriched its digital footprint through the integration of authentic user-generated content, effectively showcasing its new product lines on major social media platforms.
Strategic content acquisition: By partnering with Billo, Trail Hound streamlined the process of acquiring diverse and authentic video content, overcoming the common industry hurdle of creating engaging product testimonials and demonstrations.
Preparedness for future marketing efforts: Despite mixed results in immediate ad performance, Trail Hound’s initiative with Billo has laid a foundational framework for incorporating UGC into its long-term marketing strategy, recognizing the value of video content in building brand reputation and customer trust.
Future plans and recommendations
Building on the initial success with more content
Trail Hound plans to continue leveraging Billo for future UGC creation, acknowledging the indispensable role of video content in enhancing eCommerce platforms and marketing strategies.
To companies considering Billo’s services, Don O’Hair recommends Billo for its core offering: facilitating the creation of eCommerce video content. Trail Hound’s journey with Billo illustrates the nuanced role of UGC in digital marketing strategies, emphasizing the importance of authenticity and strategic content placement.
